With more than 62 million subscribers including over 40 million 3G and 4G users, Jazz continues to be Pakistan’s network of choice with the largest 4G family. Our mantra ‘Dunya ko Bata Do’ itself embodies a message of security, reliability, and an urge to reach out, connect and engage. Today, every third Pakistani a Jazz subscriber and we’re leading the digital revolution with our unparalleled spectrum holding and technically superior network. Kudos to the Jazz family!
#CustomerObsessed – Integrating Jazz and Warid through one dedicated helpline
We’ve successfully integrated Jazz and Warid helplines as part of our digital transformation agenda! Now all prepaid subscribers can address their queries through one dedicated helpline. The seamless customer experience was made possible by standardizing call processes between Jazz and Warid subscribers, training customer experience agents, and thorough testing of call segments and work codes. This significant milestone helps us bridge gaps and serve our valuable customers more efficiently. We remain committed to excellence with a continuous aim to enhance customer service experience by upholding the #JazzFirst ethos.