Description :
Title: Regional Manager – GSM
Grade Level: L3
Location: Islamabad/Lahore/Karachi
Apply by: Open/Proactive Pipeline
Role Summary
The Regional Manager – GSM is responsible for driving GSM (voice & data) revenue and market share within the assigned region. This role leads and develops regional sales teams, builds and maintains strong enterprise client relationships, and ensures achievement of revenue, profitability, and customer retention targets through effective sales execution, strategic planning, and cross-functional collaboration.
Key Responsibilities
Sales & Revenue Growth
- Lead the GSM sales operations across the region and consistently achieve/exceed revenue targets through new customer acquisition, upselling, and cross-selling of GSM products and services.
- Manage key enterprise clients (large B2B accounts) to maintain strong relationships and maximize account potential.
- Develop regional sales plans, forecasts, and pipeline strategies to meet short-term and long-term objectives.
Team Leadership & Development
- Lead, coach, and mentor a team of Business Consultants, Sales Coordinators, and subordinate sales staff to deliver high performance.
- Drive accountability and professional development across the regional team.
- Ensure proper deployment, monitoring, and achievement of individual and team KPIs.
Customer Engagement & Stakeholder Management
- Build and nurture executive-level relationships with enterprise customers and key decision-makers to understand business needs and propose tailored GSM solutions.
- Act as the escalation point for resolution of critical customer issues and coordination with internal delivery and support teams.
Strategic Market Development
- Analyze market trends, competitor activities, and customer behavior to identify growth opportunities and threats.
- Collaborate with Product, Marketing, and Pre-Sales teams to customize offerings and develop compelling GSM bundling solutions.
- Provide market intelligence and strategic input to Regional Heads and product teams to guide product innovation and pricing strategies.
Cross-Functional Collaboration
- Work closely with internal teams (Product Development, Pre-Sales, Service Delivery, Pricing, and CVM) to ensure seamless service delivery, operational excellence, and superior customer experience.
- Participate in regional planning, go-to-market (GTM) strategy development, and execution of promotional and acquisition campaigns.
Reporting & Compliance
- Prepare regular sales performance reports, revenue forecasts, and account management dashboards for senior management.
- Ensure compliance with company policies, legal regulations, and governance standards across all sales activities.
Requirements
Qualifications & Experience
- Telecom / Enterprise Sales Experience: 5–7 years in telecom, solutions, or enterprise technology sales covering GSM, Fixed, IoT/M2M solutions, SMS platforms, GSM devices, and precision marketing campaigns.
- Enterprise Account Management: Proven experience managing large B2B or strategic enterprise accounts and maintaining long-term client relationships.
- Revenue & Target Achievement: Consistent track record of meeting or exceeding regional and enterprise sales targets through new customer acquisition, upselling, and cross-selling.
- Solution Selling & Product Expertise: Experience in consultative selling of integrated telecom solutions including GSM, Fixed, and IoT/M2M bundles, along with GSM devices, SMS solutions, and precision marketing campaigns.
- Team Leadership & Development: Experience leading regional sales teams including Business Consultants and Coordinators, with the ability to coach and drive accountability.
- Pipeline & Forecast Management: Strong experience managing sales pipelines, CRM tools, and revenue forecasting aligned with business objectives.
- Strategic Market & Competitor Awareness: Understanding of telecom market trends, competitive landscape, and enterprise customer behaviour to identify growth opportunities.
- Stakeholder Engagement & Negotiation: Ability to engage CXOs and senior decision-makers, with experience negotiating and closing complex enterprise deals.
- Cross-Functional Collaboration: Experience working with Product, Pre-Sales, Marketing, Service Delivery, and CVM teams to execute GTM strategies and campaigns.
- Educational Background: Bachelor's degree in business, Marketing, Telecommunications, or a related field (MBA preferred).
- Analytical & Commercial Acumen: Ability to analyse market data and translate insights into revenue opportunities.
- Customer-Centric Mindset: Strong focus on delivering superior customer experience and solving enterprise client challenges.
Benefits
Why join JazzWorld?
As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitmnet to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.
Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.
As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.
At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.
