Description :

Grade Level: L3

Location: Islamabad

Last date to apply: 20th May 2024

What is Expert Digital Assurance, Systems and Analytics?

The Expert Level role is part of an 11-member team and reports directly to the Stream Head of Revenue Assurance, Credit & Controls. This position involves developing AI/ML-based systems, supporting stakeholders in making strategic decisions, developing and implementing Digital products, Digital Products risk management, Revenue/ Cost validations, and guiding initiatives and decisions while ensuring that business KPIs are met. The role also includes expanding the functional scope of the domain, enhancing control coverage, and managing projects and systems’ deployment effectively.

 At Jazz Business Assurance, Digital Assurance & Service Analytics play a crucial role in unlocking the value of our network, opening new revenue opportunities and extending expert support to stakeholders. The position is responsible for conducting multi-level Analytics over Big Data to guide the business with user behaviours, product trends, customized offerings, accurate assessment of churn propensity, proactively highlighting fraud and Revenue leakage threats and recommended corrective actions.

What does Expert Digital Assurance, Systems and Analytics do?

• Development of AI/ ML based system for Assurance and Fraud.
• Focuses on proactive aspects of data and how it can be applied to drive business and programmatic decisions.
• Employ data models, algorithms, and statistical techniques to derive meaningful insights from complex datasets.
• Conduct exploratory data analysis to uncover patterns, trends, and relationships to inform strategic business initiatives.
• Responsible for TechCo. (Data, Digital, IoT, Cloud) Revenue, Fraud & Reporting Assurance.
• Analytics and Data profiling for line wise Assurance.
• Closely work with different stakeholders and functional domains on new offerings, Services, Projects, and assignments.
• Work on the Expanded functional scope from sample-based risk coverage to detailed level Analyses and support to stakeholders.
• Implementation of new monitoring and Assurance scope and controls (Product wise assurance, Service wise monitoring, Detailed trending, Monitoring, Controls & Cost savings etc).
• Recommends process improvements for the area of responsibility.
• Work on new or incremental revenue opportunities and coordinate for executions.
• Maintain and update Policy and Process documents and obtain necessary approvals.
• Take active role in systems and tools deployments, Technology upgrades and swape.
• Performance benchmarking and submission.
• Management Reporting and Presentations.
• People and Stakeholders’ management.

Jazz is an equal-opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

Education and Experience:

• MS/ MIT with 3 - 4 years of experience or BS/ BE with a minimum of 5 – 7 years of experience.
• 4 – 5 years of system development, AI/ ML, Automation experience.
• Revenue Assurance Experience, preferably in Analytics will be a plus.

Technical Skills:

• AI / ML based system development
• ETL (SSIS, etc)
• Data Warehousing
• Data Analytics
• Data Pattern Analysis
• Data Visualization (PowerBI, SSRS, etc)
• SQL
• SQL Server, Hadoop (Hive), Oracle.

Soft Skills:

• Interpersonal and Negotiation Skills.
• Communication & Presentation skills.
• Analytical skills.
• Time and Stress Management.
• People and Stakeholders’ Management.

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.