Location : Lahore

Industry : Telecommunications

Description :

Grade Level: L1

Location: Lahore

Last date to apply: 12th July 2024

What is Service Design Specialist?

Service design specialist enhance service experiences by integrating user insights, designing processes, and optimizing touchpoints. They align with user needs through methods like journey mapping and prototyping to create user-centric solutions that improve satisfaction, efficiency, and the design of apps, websites, and more. The role reports directly to Manager CX Design & Usability.

What Will They Do?

Key Deliverables


Experience and Educational Requirements

Skills & Competencies


As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.