Description :

Grade Level: Contractual (1year)
Location: Lahore
Last date to apply: 26th June 2025

What is ‘UI/UX Design Specialist’?
You will be working in an agile and collaborative setup with teams such as CX, Product, Marketing, BI, and Digital to create digital experiences. This role reports directly to the Manager – CX Design & Usability and is supported by a strong team of three passionate members. You will be responsible for conducting user interviews for app design, field visits, surveys, journey mapping, usability testing, and expert reviews to ensure our products are intuitive, inclusive, and user-friendly.

What does ‘UI/UX Design Specialist’ do?

• Design user interfaces for apps, websites, and internal systems (end-to-end).
• Analyze user data, conduct usability studies, and turn insights into actionable UI/UX improvements.
• Conduct expert reviews and heuristic evaluations.
• Map user journeys and identify user pain points.
• Create wireframes, mockups, and prototypes using industry-standard tools.
• Plan and execute usability sessions.
• Prepare and present design recommendations to stakeholders.
• Conduct user interviews , Focus Groups and field visits to collect real user feedback.
• Create and analyze surveys and questionnaires.
• Collaborate with product, tech, and marketing teams to enhance user experience.
• Document findings and ensure that design decisions are based on data.
• Stay updated with the latest design techniques and web layout trends.
• Translate concepts into user flows, journey maps, and prototypes that lead to intuitive user experiences.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be ‘UI/UX Design Specialist’?

• Bachelor’s degree (Design, Computer Science, or related field preferred).
• 1–3 years of relevant experience in UI/UX design & user research.
• Strong skills in tools like Figma, Miro, Adobe XD, Sketch,AI tools  etc.
• Good command over Microsoft Word, Excel & PowerPoint
• Basic understanding of usability principles and design systems.
• Excellent presentation and storytelling skills.
• Strong communication and stakeholder handling abilities.
• Comfortable with on-ground visits and direct interaction with users.
• Ability to work independently and manage multiple tasks.

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.