Description :

Grade Level: L3

Location: Islamabad

Last date to apply: 10th Dec 2021

What is Product Growth Manager?

The Product Growth Manager is responsible for managing base growth, customer life cycle, P&L and budget for the Fintech business and specific products in the portfolio. Manage consumer segments by designing, testing, executing, analyzing and scaling campaigns to manage acquisition, retention and engagement on omni-channel touchpoints in extensive collaboration with product, sales, customer value management, marketing, compliance and technology teams. The position is responsible for strategy and execution of commercial concerns for JazzCash.

The role reports directly to the Head of Growth and will be managing 2 direct reports in the Growth & Strategy team.

What does Product Growth Manager do?

• Develop and execute complete yearly product growth strategy and execution for JazzCash
• Maximize and deliver end-to-end customer lifecycle starting from customer targeting, onboarding, engagement, retention and deactivation for all product portfolio
• Forecast and analyze trends and numbers of customer acquisition, churn, re-joiners etc. and develop plans to scale accordingly
• Manage P&L for specific products and ensure uptake on product base
• Leverage data and analytics to improve quality customers targeting, conversion to onboarded customers, engagement (usage uplift and diversification) and retention
• Work closely with the executive team and ensures compliance with project related requirements, quality standards and timelines
• Alter and scale up successful activities, evaluate results of prior day/week campaigns as well as manage customer life cycle and consumer campaigns
• Collaborate with related departments to design segmented campaigns with cross-selling, up-selling and bundling opportunities to ensure higher usage/activity levels
• Manage commercial budget for DFS in an efficient manner
• Adhere to all regulatory requirements from both the Central Bank and Telecom regulator
• Engage with multi-functional teams for special assignments and ensure timely achievement of set goals

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be Product Growth Manager?

• Masters/Bachelors degree in Management/Business/Marketing/Finance
• 4-6 years’ of experience
• Managing P&L/CLM/Growth/Segments in the Fintech/Telco/Banking/FMCG industry
• Significant experience in product growth, digital and performance marketing
• Expert knowledge of budgeting and planning
• Strong Communicator with the ability to negotiate and solve problems
• Proven track record of strong analytical and decision-making skills

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 72 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.