Description :

Grade Level: Contractual (6 months)

Location: Islamabad

Last date to apply: 26 May 2023

What is Expert Learning & Development?

We are looking to hire an ‘Expert Learning & Development’ in the People & Organization division. The role requires an individual that is a quick learner, agile, proactive, and has the ability to take on learning and organizational development projects with end-to-end ownership and responsibility.

The role is the lead PoC for the L&D needs for their tagged divisions with an approximate headcount of 1000 employees.

The role directly reports to Stream Head Talent Management, Learning & Performance with 2 peers, and has no direct reports of its own.

What does Expert Learning & Development do?

• For tagged divisions, ensure the most relevant training is being recommended to the most relevant learner as per a legitimate business need that delivers value to the organization and being 100% compliant during the process. This is for both structured and ad-hoc requests.
• Research and identify suitable interventions for Talent Development Plans as an outcome of talent reviews.
• Provide holistic support to D&I initiatives.
• Provide holistic support to leadership development initiatives.
• Provide support to annual company-wide 360 evaluations.
• Devise and implement strategies to create a learning organization.
• Create in-house e-modules via articulate suite for company wide and division specific trainings.
• Creating and supporting divisional uplifting programs.
• Conduct weekly on-boarding session for new employees to get them familiarized with learning framework, tools and processes.

System administration and management of our inhouse resources:

• LXP
• LMS
• LinkedIn Learning
• Coursera
• 360 Feedback tool

Maintaining zero data loss philosophy, where all L&D interventions are routed through system for accurate data collection.

Administration:

• Reporting as per need
• Learning partner/vendor management
• Digital Learning partners
• Niche membership
• Budget monitoring and management

These responsibilities are carried out with the objective to efficiently manage organization change initiatives and achieve allocated targets through enhanced employee engagement, ensures zero data loss and 100% data validity and accuracy for analytics, insights and reporting, and caters training needs of the employees within the limits of organization’s policies and procedures, functional/departmental objectives, SOPs and best practices.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be an Expert Learning & Development at Jazz?

• Bachelors or Masters in HR or related degree with 3-5 years of experience
• Experience of system and data management
• Experience in corporate learning is a plus
• L&D content designing (blended Learning, micro-learnings, learning paths)
• Practical knowledge of Learning Management System and Learner Experience Platform
• Knowledge of skillsets and competencies with business acumen
• L&D Analytics and Insights
• Good knowledge of organizational development behavioral theories
• Understanding of training consultants and related organizations
• Stakeholder management, Negotiation Skills, Project Management]
• Communication (Written & Verbal) and Presentation skills (creating and presenting)
• Advanced Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Problem solving, design thinking and process improvement
• Customer service & delivery
• Budget management

Research skills

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.