Location : Lahore

Industry : Telecommunications

Description :

Grade Level: L2

Location: Lahore

Last date to apply: 13th Feb 2024

What is a Expert Helpdesk & Operational Management?

Help Desk & Operational Management Specialist executes Provisioning & De Provisioning of services in HLR, Order Management, and Notifications Management of system and network downtimes etc., performs daily reporting of team’s tasks. HDOM specialist understands Business SOPs & processes, who are the stake holders, get aligned to the ongoing tasks, projects and deliverables. Develops in-depth understanding of Jazz philosophy and framework. Ensures that activities are handled within defined KPIs according to agreed standard operating procedures.

What does Expert Helpdesk & Operational Management does?

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.


What are we looking for and what does it require to be Expert Helpdesk & Operational Management?


Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.