Description :

Grade: L2

Location: Islamabad

Last Date to Apply: 9th April, 2024

What is Expert Digital Communication?

The Expert Digital Communication plays a pivotal role in shaping and enhancing internal communication strategies while also contributing significantly to the digital communications landscape of Jazz. Reporting directly to Head of Digital & Internal Communication, this position holds primary responsibility for internal communications, with a secondary focus on managing and analyzing digital communications to ensure alignment with corporate objectives and foster a positive brand image.

What does Expert Digital Communication do?

• Facilitate thought leadership initiatives for CXOs and senior leaders, guiding them in crafting and delivering compelling messages that align with the company's vision and values.
• Manage communication channels and platforms to ensure senior leaders' messages are effectively conveyed to internal audiences, fostering transparency and alignment throughout the organization.
• Lead the development and execution of internal communication strategies to effectively engage employees and foster a culture of transparency and alignment with organizational goals, including recall and dissemination of company strategies.
• Collaborate with cross-functional teams to prioritize and advise on various internal communication initiatives, ensuring timely and impactful rollout.
• Work closely with ESG, Sustainability, Regulatory and Corporate Affairs functions to formalize priority communication.
• Manage the company internal social media channels at Workplace by Meta, curating content to enhance employee engagement and alignment.
• Drive the company's narrative on digital and social media platforms, focusing on internal audience needs while also contributing to external brand building and reputational risk mitigation efforts.
• Collaborate with PR agencies, external partners, and stakeholders for content development and execution opportunities, with a focus on internal messaging.
• Plan and execute internal events such as all hands and workshops to facilitate communication and engagement among employees.
• Identify opportunities for narrative building through internal webinars, seminars, and other digital events to foster employee development and organizational cohesion.
• Lead crisis communication management efforts in alignment with the company's business continuity plans, ensuring timely and transparent communication with internal stakeholders.
• Develop digital communication narratives for sustainability projects and showcase them internally for mutual learning and positive impact.
• Maintain strong linkages with all internal stakeholders.
• Utilize strong presentation skills and storytelling techniques to effectively convey complex ideas and engage internal audiences.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

• Bachelor's degree in Digital Communications, Media Sciences, Business Administration, or related field from a reputed institution; Master's degree preferred.
• Minimum of 6 years of work experience with at least 4 years of relevant experience in internal and digital communications.
• Demonstrated leadership, interpersonal, and communications skills, with a focus on internal audience engagement.
• Proven understanding and experience in design/content development across video and static formats.
• Previous experience in a similar or equivalent role within a reputable organization, with a focus on internal communications.
• Proficiency in social media marketing, SEO, Google Analytics, and WordPress, with a keen understanding of internal communication platforms and tools, including Workplace by Meta.
• Familiarity with social and digital media platforms and related analytics tools.
• Strong presentation skills and storytelling abilities, with an ability to effectively convey complex ideas in a simple manner.
• Acumen for teamwork and ethical business practices, with a commitment to fostering an inclusive environment for all employees.

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.