Description :
Grade Level: L3
Location: Islamabad
Last Date to Apply: 27th March 2024
What is Expert Learning & Development?
We are looking to hire an ‘Expert Learning & Development’ in the People & Organization division. You will play a crucial role in creating a “Leading learning Organization” by developing and implementing learning strategies and programs that support the professional growth and development of our employees. You will work closely with various stakeholders to identify learning needs, design engaging learning experiences, and evaluate the effectiveness of our learning initiatives.
The role is the lead PoC for the Learning needs for their tagged segments of the organization.
The role directly reports to Stream Head Talent Management, Learning & Performance with 4 peers, and has no direct reports of its own.
What does Expert Learning & Development do?
- Devise strategy to Uplift our learning management tools with new technologies, GenAI, advance LXPs.
- Strategize, develop and run digital competency based learning plans for all segments.
- Organize and ensure organization wide soft skill programs with defined benchmarks and ensure incremental improvements.
- Give input to develop a comprehensive learning strategy aligned with organizational goals and objectives
- Collaborate with key business stakeholders to gather insights and requirements for learning programs.
- Identify innovative approaches and technologies to enhance learning effectiveness and efficiency.
- Design and develop engaging learning programs, courses, and materials utilizing various modalities (e.g., e-learning, instructor-led training, blended learning).
- Provide guidance and support to trainers and facilitators to ensure delivery of high-quality learning experiences.
- Analyze learning data and feedback to continuously improve learning programs and processes.
- Create in-house e-modules via articulate suite or GenAI for companywide and division specific trainings using advance tools.
- Conduct weekly on-boarding session for new employees to get them familiarized with learning framework, tools and processes.
- System administration and management of our inhouse resources:
- LXP
- LMS
- LinkedIn Learning
- Coursera
- Administration:
- Reporting as per need
- Learning partner/vendor management
- Digital Learning partners
- Budget monitoring and management
Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
Requirements
What are we looking for and what does it require to be an Expert Learning & Development at Jazz?
- Bachelors or Masters in business or HR or related degree with 5-8 years of experience
- Experience in corporate learning
- Research skills
- L&D content designing (blended Learning, micro-learnings, learning paths)
- Practical knowledge of Learning Management System and Learner Experience Platform
- Knowledge of skillsets and competencies with business acumen is a must
- Good knowledge of organizational development behavioral theories
- Understanding of training consultants and related organizations
- Stakeholder management, Negotiation Skills, Project Management
- Communication (Written & Verbal) and Presentation skills (creating and presenting)
- Advanced Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Problem solving, design thinking
- Customer service & delivery
- Budget management
- L&D Analytics and Insights
Benefits
Why Join Jazz?
As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
