Description :
Grade Level: L2
Location: Islamabad
Last date to apply: 8th July, 2024
What is Expert PS Core Operations?
Major tasks include day-to-day handling of issues related to Cloud Computing, NFVI and EPC Networks. Collaboration with internal stakeholders (CS/IMS Core, VAS & HLR, IP Core, IN/Billing, RAN Planning & Optimization, Commercial) and external customers for issue identification and resolution. Interaction with vendor support teams for network related issues. Close coordination with EPC Planning for smooth Change Management.
The role reports directly to the Manager PS Core Planning & Operations with an extended team of 12 team members.
What does Expert PS Core Operations do?
- Plan task configuration/scripting preparation and verification.
- SOP documentation preparation with testing procedure for each type of service integration
- SLA finalization to perform each type of task/activity/plan requested by marketing and commercial teams
- EPC capacities and licenses monitoring
- Quarterly Network Audits (hardware, software & Configurations)
- Service flows/documentation of each service & Internal processes definition and improvement
- Monitor Network KPI's based and reporting.
- Coordinate with different departments of planning & operation, marketing, commercial, finance
- Manage flows and trace reading
- Prepare configuration/scripting, verification and implementation.
- Prepare SOP documentation with testing procedure for each type of service integration
- Ensure SLA compliance towards external customers
- Service flows/documentation of each service & Internal processes definition and improvement
- Monitor Network KPI's based and reporting.
Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
Requirements
- Bachelor degree in Telecom/Electrical/Software Engineering
- 6-8 years of relevant experience including Cloud Computing, NFVI Core Network and EPC Service flow
- Expertise on planning & design as well and configuration preparation skills for Huawei Cloud NFVI EPC Core service Nodes.
- Deep Understanding of 2G/3G/4G Network Architecture & Flows with excellent knowledge of Open stack, NFVI and 5G Core Network (NSA / SA).
- Detailed Understanding of PS Core Nodes (SGSN, GGSN, MME, SGW, PGW, DNS, PCRF, BG, Firewall, CE switches, Routers, DEA & DRA)
- Detailed understanding of NFVI Core networks, Cloud infrastructure, Cloud Data Center design
- Experience in EPC Core fault management, performance management and configuration management.
- Should have sound knowledge in Service Awarenesa and Deep Packet Inspection.
- Should have good experience in vendor management, NFVI, VNFM, NFVO, VIM operations
- Experience in Core Network Optimization and Network parameter standardization
- Sound knowledge of VoLTE.
- Relevant experience of customer complaints handling
- Excellent communication & leadership skills
- Good team player with strong stakeholder management skills
Benefits
Why Join Jazz?
As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.