Description :

Grade Level: L4/L3

Location: Islamabad

Last date to apply: 17th Feb, 2025

What is a Head of Platforms and Delivery - Cloud:

We are seeking a highly skilled and experienced Head of Platforms and Delivery - Cloud to lead and manage the Cloud Portfolio (multi-cloud, hybrid cloud etc.) within the enterprise business unit. The ideal candidate will be leading the evaluation process to select, implement, and maintain the best cloud solutions for the organization. Candidate will work closely with internal teams and external teams to manages the development of scalable architecture to support applications and infrastructure-as-a-service (IAAS) and platform-as-a-service (PAAS) platforms. Guides requirement gathering activities with stakeholders and vendors. Work closely with concern teams to maintains up-to-date, extensive, and deep knowledge of cloud products, technology, and best practices. to assess risks, protect sensitive data, and provide guidance on strengthening our overall security posture.

The role reports directly to the CTO Enterprise.

What does Head of Platforms and Delivery - Cloud do?

• As a Head of Platforms and Delivery - Cloud, you will work within a team of Architects and Platform Engineers to deliver and maintain cloud solutions across multiple cloud platforms.
• As well as having responsibility for designing and providing assurance of the platforms that underpin critical business services, you will work in a variety of service and project teams to create, update, implement and tune platforms as part of projects and change programmes.
• Oversee the design and implementation of solutions within cloud platforms/services. Using your leadership skills, technical knowledge and initiative to ensure the availability and stability of all cloud services.
• Create and execute a comprehensive cloud strategy that aligns with the organisation’s goals and other strategies.
• Carry out advanced impact analysis to understand how change will affect different components and produce estimates for planned changes to cloud platforms and services.
• Oversee the governance and maintenance of cloud platforms and services, ensuring security measures are implemented to grant appropriate access and maintain system integrity in accordance to security principles and processes.
• Drive the development and implementation of standards of best practice in the cloud platforms within the organisation.
• Make recommendations and challenge and persuade others when standards are not followed or opinions differ.
• Lead and expand teams of cloud, platform and DevOps engineers, fostering an inclusive culture of technical excellence and continuous improvement. Promoting ongoing professional development of team members in the latest cloud technologies and practices.
• Drive innovation through continuous horizon scanning for emerging technologies and innovate processes that could enhance the organisation’s cloud platforms and services. Driving forward thinking adoption that ensures the organisation remains ahead of the technological curve.
• Oversee the Enterprise cloud financial operations, ensuring effective management of cloud spend across multiple cloud providers. Collaborate with internal stakeholders to implement cost-optimisation strategies and financial accountability, driving cost efficiency.

In addition to the above accountabilities, as post holder you are expected to:

• Maintain a detailed understanding and be aware of developments in the use of cloud technologies in delivering business objectives by researching changes, tools and solutions.
• Work within Jazz Enterprise policies, standing orders, financial regulations and legislative requirements.          
• Oversee the creation and maintenance of technical documentation for all cloud platforms and services. Ensuring documentation meets set standards of accuracy and usability, facilitating seamless knowledge transfer within the organisation.
• Complete own assigned tasks to a high quality and within agreed timelines.  Pro-actively proposing improvements to enhance own and business areas.  Escalating issues at appropriate times.
• Actively identify your development and training needs within this specialism to develop your skills in Cloud Technologies to meet the requirements of the business.

Team Leadership & Stakeholder Management

• Lead and manage the cloud team, including hiring, mentoring, and performance management.
• Foster a collaborative, innovative, and high-performing team culture.
• Act as the primary point of contact for cloud-related initiatives, effectively communicating with internal and external stakeholders.
• Partner with cross-functional teams, including IT, DevOps,and business leaders, to align cloud solutions with organizational goals.

Reporting & Documentation

• Oversee the creation and maintenance of comprehensive documentation for cloud architecture, processes, and policies.
• Develop and present regular reports on cloud performance, costs, and security metrics to senior management.
• Ensure compliance with regulatory requirements and internal standards.

Cloud Strategy & Operations

• Define and execute the organization’s cloud strategy, including migration, optimization, and innovation initiatives.
• Ensure high availability, performance, and scalability of cloud-based applications and infrastructure.
• Monitor cloud usage and optimize for cost efficiency without compromising performance.
• Stay updated with the latest cloud technologies and trends to drive innovation.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Minimum of 12 years of experience in IT, with at least 6 years in a cloud leadership role.
• Proven experience with major cloud platforms (e.g., AWS, Azure, Google Cloud, VMware VCF, etc.).
• Track record of successfully leading cloud transformation or migration projects

Skills & Competencies

• Technical Expertise: Proficient in cloud architecture, DevOps practices, CI/CD pipelines, and containerization tools like Kubernetes and Docker.
• Strategic Thinking: Ability to develop and implement cloud strategies aligned with business objectives.
• Analytical Skills: Strong problem-solving skills to troubleshoot and optimize complex cloud environments.
• Leadership: Proven ability to lead diverse teams, manage conflicts, and drive performance.
• Communication: Excellent verbal and written communication skills for technical and non-technical audiences.

Personal Attributes

• Visionary Leader: Forward-thinking with a passion for technology and innovation.
• Collaborative: Works well with cross-functional teams and values input from stakeholders.
• Adaptable: Thrives in a fast-paced, ever-evolving environment.
• Detail-Oriented: Ensures precision in planning, execution, and reporting.
• Resilient: Capable of handling pressure and making critical decisions under tight deadlines.

Preferred Skills & Experience

• Experience in managing audits related to cloud environments (Vmware,AWS, Azure, etc.) or enterprise-level IT systems.
• Certifications such as AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect, or Google Cloud Professional Architect.
• Experience with hybrid cloud environments and multi-cloud strategies.
• Familiarity with regulatory compliance frameworks.
• Background in cost management and cloud budgeting.
• Exposure to AI/ML technologies and serverless architectures.
• Experience in the design (translating business need into functional and non-functional requirements.), implementation and operation of platforms (backup and recovery, monitoring, capacity planning, performance tuning, security, audit).
• Significant advanced and recent experience as an engineer managing cloud platforms including:
• proactive and reactive support
• security conscious decision making.
• Technical versatility.
• Automation oriented approach to problem solving.
• Practical experience of a variety of platform hosting models (on-premise, private/public/ hybrid cloud) and suppliers. Experience of cloud platform services and provisioning. E.g. IaaS, PaaS, XaaS

·        Experience of building solutions following microservice architecture.

• Practical experience / in-depth knowledge of a variety of platform hosting models (on-premise, private/public/ hybrid cloud),  cloud platforms and multiple cloud technologies:
• Suppliers and platforms (e.g AWS, Azure, Google Cloud, VMware VCF)
• Infrastructure as Code (e.g Terraform, Pulumi, Crossplane, Ansible, etc.)
• Container building (e.g Docker, podman, buildah)
• Container orchestration (e.g Kubernetes, AWS ECS, OpenShift, Azure Container Apps)
• CI/CD (GitHub Actions, GitLab CI, ArgoCD, Flux, etc.)
• Observability (e.g  OpenTelemetry, Grafana, Prometheus, Fluentd, Jaeger, Elasticsearch, Kibana, Logstash, etc.)

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 69 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success.

Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.