Description :
Grade Level: L2
Location: Islamabad
Last date to apply: 2 August 2024
What is Product Expert Savings and Investments - JazzCash?
The Product Expert Savings and Investments will have responsibilities for product management, growth and analytics related to the wealth management portfolio, serving both consumers and merchants. The role involves the development and management of top tier saving and investment products, including but not limited to Stock Market Trading, Goal-Based Savings etc.
Your responsibilities will encompass overseeing and expanding the product proposition, developing product iterations, and enhancing customer experience across the JazzCash App, USSD, and call center channels. Additionally, you will also be responsible for the growth and scalability of these products.
What Product Expert Savings and Investments does?
- Lead product development conversations with technology teams (inhouse or partner) to ensure timely and effective development of the front-end and back-end flows.
- Manage the product roadmap and prioritize feature development based on JazzCash business objectives, customer feedback, and market trends.
- Regularly generate insights and portfolio analytics to drive wealth management products as per strategy.
- Assist in monitoring Profit & Loss of Saving and Investment products.
- End to end management of overall product lifecycle from ideation to requirement finalization to launch.
- Perform sub-segmentation, performance monitoring, and design/execution of adoption and collection initiatives with a data centric approach
- Identify new products and optimize our existing products, write business requirement documents, work with the product design team to deliver a world class user experience, work with technology and external partners for project scoping, planning and execution
- Collaborate with sales, channels, marketing, and growth teams to develop a comprehensive Go-to-Market (GTM) strategy to create awareness and generate interests in the new products
- Implement methods for continuous monitoring of product performance and making enhancement, configurations or any other developments required to meet the ad-hoc and regulatory requirements.
- Collect and analyse customer feedback to make data-driven improvements by utilization of wide range of mediums such as surveys, market visits, UI/UX usability studies etc.
- Design products with scalability in mind to accommodate potential growth in user base and transaction volume.
- Tracking the performance of key business KPIs, including disbursement, acquisition of new and repeat users, transaction volumes, gross loan portfolio, default rates, etc.
- Ensure current product offerings and services run smoothly through support & maintenance of all departments involved
- Perform diagnostic and analysis to help create a portfolio segmentation strategy considering, among others, macroeconomic environment, industry and competition, product, lifetime value, usage, risk, seasonality etc.
Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
Requirements
What are we looking for and what does it require to be Expert Savings and Investments- JazzCash?
- Minimum qualification: Bachelor’s in Management Sciences/Economics/Business Analytics/ Product Development
- 2-4 years of experience in Segments/Portfolio Management/Digital Products & Platforms (good to have)
- Knowledge of Fintech & digital banking industry landscape, product lifecycle management and product analytics.
- Experience with Excel, SQL, Power BI, Mixpanel, would be a plus.
- Excellent communication & stakeholder management skills
- Strong analytical skills to understand trends and expert at handling datasets.
Benefits
Why Join Jazz?
As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
