Description :

Title : Expert Project Management Office - Technology
Grade Level: Contractual (06 months – Fixed Term)
Location: Islamabad
Last Date to Apply : 2nd September 2025

What is Expert Project Management Office – Technology?

The Expert Project Management Office will oversee the planning, execution, and governance of all projects within the organization. The role requires ensuring that initiatives are delivered on time, within scope, and aligned with the company’s strategic objectives, while promoting best practices in project management and agile delivery. Lead a team of 6–7 scrum master’s while coordinating with over 10 stakeholder teams within Technology and Business divisions.

What does Expert Project Management Office – Technology do?

Key Responsibilities

1. PMO Leadership & Governance

·            Establish and enforce PMO standards, frameworks, and governance for all projects.

·            Develop and maintain project documentation templates, dashboards, and reporting mechanisms.

·            Daily sync up with scrum master’s and respective squads.

·            On demand project updates and a bird’s eye view for all ongoing projects to management.

2. Project Delivery & Oversight

·            Oversee end-to-end delivery of multiple high-impact projects and on-going sprints in Consumer and Merchant squads.

·            Coordinate with product teams including Product Owners and Product planning.

·            Coordinate with technology teams including Planning, Solution Design, System Analyst, QA, DEV (Frontend & Backend), Operations (L1 & L2), Dev-Support, Dev OPS and BI Team.

·            Coordinate with external vendors on demand and weekly basis.

·            Manage various Forums driving the deliveries within organization.

·            Manage project dependencies, risks, and change control processes.

·            Conduct post-implementation reviews (retrospective) and ensure lessons learned are applied.

3. Stakeholder Management

·            Act as a bridge between executive leadership and delivery teams.

·            Act as a Primary POC with SBP for RAAST P2P and P2M integration and compliance.

·            Facilitate steering committee meetings, status updates, and decision-making sessions.

·            Ensure stakeholder needs are met without compromising governance standards.

4. People & Capability Development

·            Mentor and coach scrum master’s from time to time.

·            Promote a culture of agility, innovation, and continuous improvement.

·            Conduct training sessions on PM tools, methodologies, and regulatory compliance.

5. CAPEX Management

·            Manage technology overall CAPEX from ideation till delivery.

·            Keep all records regarding capitalization updated at all times.

·            Present capitalization and budget updates to management on monthly basis as well as on demand.

·            Prepare FC for upcoming years.

·            Marking capitalization in system.

·            Help to raise PR’s and PO’s and support all bottlenecks.

JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be Expert Project Management Office – Technology?

 Qualifications & Skills

Education:

• Bachelor’s or Master’s in Project Management, Computer Science, Information Technology, Software Engineering or related field.
• PMP, PRINCE2, Agile/Scrum certifications preferred.
•  

Experience:

• 7+ years of experience in IT Domain within project management, with at least 3 years in a Fintech, banking, payments, or digital financial services environment.
• Proven track record of delivering large-scale projects.

Technical Skills:

• Strong knowledge of Agile, Waterfall, and hybrid methodologies.
• Experience with project management tools (Jira, Trello, MS Project, ServiceNow, etc.).
• Understanding of API integrations, payment systems, and core banking solutions.

Soft Skills:

• Excellent communication, negotiation, and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and manage conflicting priorities on daily basis.

Benefits

Why Join JazzCash?

As one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession.

This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.