Description :

Location: Lahore

Grade: L4

Apply by: 1st April, 2025

The Head of FTTx Sales is responsible for leading the sales strategy, operations, and performance for Fiber-to-the-X (FTTx) solutions within the company. This individual will be tasked with growing the customer base, driving revenue, and building strategic relationships with both existing and potential clients. The Head of FTTx Sales will manage a team of sales professionals, align sales efforts with business goals, and ensure the successful implementation and delivery of FTTx products and services.

Key Responsibilities:

1. Develop Sales Strategy:
• Define and execute the overall sales strategy for FTTx solutions (FTTH, FTTB, FTTC, etc.) to meet company revenue targets.
• Identify and explore new business opportunities, markets, and customer segments for FTTx services.
• Work closely with senior leadership to align FTTx sales goals with company objectives and market positioning.
2. Team Leadership & Management:
• Lead, mentor, and manage a high-performing sales team focused on FTTx products and services.
• Set sales targets, monitor performance, and provide ongoing coaching and development to ensure success.
• Foster a collaborative and high-energy environment that encourages results and customer satisfaction.
3. Client Relationship Management:
• Build and maintain strong relationships with key clients and partners, ensuring long-term customer retention.
• Engage in high-level discussions with potential customers, understanding their needs and tailoring solutions.
• Serve as the escalation point for complex or strategic customer issues to ensure swift resolution and customer satisfaction.
4. Market Analysis & Competitive Intelligence:
• Monitor market trends and competitor activity to identify opportunities and challenges in the FTTx sector.
• Provide insights and recommendations to senior management on how to enhance market positioning and sales tactics.
• Stay updated on technological advancements, industry changes, and regulatory requirements related to FTTx.
5. Sales Reporting & Forecasting:
• Develop and deliver regular reports to senior management on sales performance, forecasts, pipeline development, and market trends.
• Ensure accurate and timely reporting of sales metrics, KPIs, and progress against revenue goals.
• Collaborate with other departments to ensure smooth coordination of sales and delivery efforts.
6. Sales Enablement & Process Improvement:
• Oversee the creation of sales tools, training materials, and resources that enable the team to sell FTTx solutions effectively.
• Continuously evaluate and refine sales processes to improve efficiency and effectiveness.
• Work closely with the marketing department to create impactful campaigns and promotional materials that drive sales.
7. Collaboration Across Teams:
• Partner with product, operations, and technical teams to ensure customer requirements are met and expectations are exceeded.
• Provide feedback on product development based on customer feedback and market demand.
• Collaborate with customer service and support teams to ensure a seamless customer experience post-sale.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

• Education: Bachelor’s degree in Business, Marketing, Engineering, or a related field (Master’s degree preferred).
• Experience:
• 12+ years of experience in sales, with at least 5 years in a leadership role in FTTx, telecommunications, or related industries.
• Proven track record of driving sales growth and managing high-performing teams.
• Strong understanding of FTTx technologies (FTTH, FTTB, FTTC, etc.) and the broadband industry.
• Skills:
• Exceptional leadership and people management skills.
• Strong negotiation and relationship-building skills.
• Excellent communication and presentation abilities, both written and verbal.
• Analytical mindset with the ability to use data and insights to drive decision-making.
• Ability to work in a fast-paced, dynamic environment.
• Certifications (optional): Sales training or certifications related to telecommunications, broadband, or FTTx technologies.

Key Competencies:

• Customer-Centric: Ability to understand customer needs and deliver tailored solutions that drive satisfaction and loyalty.
• Strategic Thinking: Ability to develop and execute long-term sales strategies that align with business goals.
• Team Leadership: Skilled in leading and motivating teams to achieve collective success.
• Market Knowledge: In-depth knowledge of FTTx technologies, market trends, and competitive landscape.
• Results-Oriented: Focused on achieving and surpassing sales targets and key performance indicators.

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 69 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.