Description :

Grade Level: L2

Location:  Islamabad

Last date to apply: 30th July 2024

Expert Billing Operations

Expert Billing Operations will assist Tam Lead Billing – GSM & Digital Services in managing the E2E billing operations and corporate discount management for the corporate customer’s queries.

The role reports directly to the Team Lead Billing - GSM & Digital Services and has no extended team or anyone reporting to him.

Key Responsibilities

·         Responsible for generating monthly invoices and delivering them to customers.

·         Coordinated with business partners to generate monthly bills and deliver invoices.

·         Manage discount applications as per customer agreements.

·         Responsible for calculating arrears to apply discounts to the customer base.

·         Manage customer disputes related to discounts and invoicing.

·         Assisted the Team Lead with any ad-hoc tasks.

Key Deliverables 

·         E2E invoice generation and disbursement to the customers.

·         E2E discount management.

·         E2E management of customer billing operations queries

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

·         Must have 3+ years of experience in Billing & Invoicing/Credit & Collection in the Telecom sector.

·         Must have a graduate degree (BBA, B-COM, BCS etc.).

·         Advanced Excel skills (including formulas, pivots & macros)

·         Strong SQL querying skills.

·         Excellent numerical skills with strong attention to detail and accuracy

·         Excellent interpersonal and communication skills

·         Good team player and ability to work in intense and pressure situations and meet timelines

·         Soft skills and technical skills required

Benefits

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy