Description :

Grade Level: L1/L2

Location: Islamabad

Last date to apply: 05/07/2025

What is Specialist Growth & Analytics?

The Specialist Growth & Analytics will be responsible for driving growth, analytics, and performance optimization within the Postpaid segment at Jazz.

The Postpaid Growth & Analytics team is a part of the Marketing Department, playing a key role in shaping strategy through data-driven decision-making, customer insights, and revenue growth initiatives.

This commercially focused team is responsible for the P&L, subscriber growth, retention, and analytics-driven strategic planning for the Postpaid segment.

·       Key Priorities of the Team:

• Revenue & Subscriber Growth: Driving overall Postpaid revenue and subscriber base expansion through targeted strategies.
• Data-Driven Product & Pricing Strategy: Leveraging analytics to optimize Postpaid product offerings, pricing models, and customer experience.

What does Specialist Growth & Analytics do?

·       Develop comprehensive dashboards and reports using Power BI to track Postpaid revenue, subscriber trends, ARPU, churn, and traffic patterns.

·       Conduct deep-dive analyses to identify patterns, forecast trends, and highlight growth opportunities.

·       Evaluate customer behavior and usage analytics to recommend retention and upsell strategies.

·       Provide data-driven recommendations to optimize Postpaid product performance, pricing, and customer engagement.

·       Perform competitive benchmarking to assess Jazz’s position in the market and identify gaps in offerings.

·       Develop monthly/quarterly business reviews to present findings to leadership and cross-functional teams.

·       Monitor key Postpaid KPIs and ensure alignment with revenue objectives.

·       Develop complete grip over internal revenue booking, estimation and reporting process to identify any revenue leakages and propose corrective actions to enhance Postpaid profitability and reporting quality.

·       Support in campaign analytics by measuring effectiveness of customer lifecycle management (CVM) initiatives.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

• Experience and Educational Requirements: Bachelors from a recognized institute preferably in Economics, Maths, Business or management sciences.
• Microsoft Office is an absolute requirement the candidate must be extremely proficient with Excel and PowerPoint.  Expertise in advanced analytical tools such as Power BI and tableau will be plus.
• Have sound analytical abilities, problem identification, and resolution skills, and creative/consumer insights abilities.
• Have strong organizational alignment skills to develop and deliver against key strategies.
• Soft skills and technical skills required.
• Have strong interpersonal and communication skills to motivate and work closely with a diverse, cross-functional team of professionals.

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70+ million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.