Description :

Grade: L2

Location: Islamabad

Last Date to apply: 28th May, 2025

What is Expert Digital Products?

We are hiring a results-driven and analytically strong Expert Digital Products to manage digital initiatives and optimize product performance across our app and web-based digital products. This role plays a critical part in driving data-informed decision-making and delivering exceptional digital experiences within the EdTech stream.

The ideal candidate brings a strong background in digital (App & Web-based) product management, with hands-on experience in business analytics and reporting. This role demands a proactive professional who thrives in a fast-paced, results-oriented environment. The candidate will be responsible for devising and tracking the digital strategy for products, leading product roadmap development in collaboration with vendors, owning the UI/UX and customer journey design, leading the development and revamp of new product offerings, and executing back-end integrations with the PI/PD team, tracking revenue & maintaining performance dashboards, The role involves close collaboration with cross-functional teams including internal brand, digital marketing, media, legal, and others. The candidate will play a pivotal role in ensuring the platform remains competitive, scalable, and user-centric.

The role reports directly to the Stream Head – EdTech.

What does an Expert Digital Products do?

• Track digital product revenues, subscribers, and engagement performance. Generate, review, and share daily, weekly, monthly, and quarterly performance reports to ensure clear visibility for management
• Perform product pricing, competitor analysis, strategy formulation, and revenue management for the assigned portfolio
  Launch digital products from start to end. You will work with your Product Manager and manage other stakeholders involved in Design, Customer Journey, Digital Marketing Plans, Customer Experience, and Legal Contracts.
• Work on ad-hoc analytical projects and build presentations, secure necessary approvals, and present on topics such as achieving revenue growth, addressing customer complaints escalations, and developing platforms for improved service and digital strategy.
• Work closely with the team to develop product roadmaps and strategies for assigned products and services
• Collaborate with the Product Innovation team for back-end integrations between third-party vendors and Jazz, ensuring all prerequisite requirements are met.
• Establish, track, and report progress on product metrics and KPIs for management.
• Contribute deep product knowledge and insights during product roadmap and strategy discussions, and recommend improvements in product management.
• Develop new actionable dashboards to provide product managers with enhanced visibility and insights

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be a Expert Digital Products?

• 3-5 Years of relevant experience
• Business Analysis & Reporting
• Digital (App & web based) Product Management / Development

• Innovative Business Models & business cases

• Microsoft Office with excellent MS Excel and PowerPoint command is a must
• Business Intelligence - Micro Strategy
• Telecom experience in business & digital products is a plus
• Understanding of the Edtech industry

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.