Description :

What does Expert Transport Operations IP do?

The role is responsible for transport operations activities for IP Network which includes MPBN, Enterprise and Internet Gateway Network. traffic engineering, network dimensioning, WO creations, Operation & Maintenance of nationwide IP network backbone, customer requirements interpretation and complaints handling (corporate & commercial), configuration management WO creation and execution, troubleshooting, interaction with vendor for new technologies & support teams for ongoing issues, project management, CapEx handling, utilization and capitalization, audits and upgrades and taking initiatives for network optimizations.

• Key responsibilities & Deliverables
• Ensuring smooth operation and maintenance of IP-MPLS-MPBN, IXP, Jazz and Ex-Warid Enterprise Data Network.
• Defining new and maintaining existing VPN tunnels both Site-to Site (IPSec) and remote access to facilitate corporate customers, vendors and employees.
• Providing support to nation-wide jazz and Ex-Warid Franchisee for new and existing VPN connections.
• Maintaining hardware spares onsite and at Warehouse’s.
• Ensuring network visibility on NMS tools including U2000-IP, MRTG, Solar Winds and UFM.
• Preparing MOPs and SOPs to facilitate team in handling issues and defining new flows.
• Ensuring inter-VRF routing as per requirements and demands.
• Trouble shooting issues related to L-2 and L-3 routing protocol including OSPF, IS-IS, MPLS, BGP, VRRP and STP.
• Configuring and implementing firewall flows for inter-zone communication and NATing for Internet connectivity and publishing.
• Receiving, analyzing and executing planning team work-orders for definition of new flows and expansions.
• Ensure network support to nation-wide Jazz Sales and Zonal offices.
• Ensure level 1 and level 2 support to other teams.
• Providing Wi-Fi support to nation-wide Jazz offices.
• Ensure smooth running of Call Center Network Operations for both Voice and Data.
• Providing network support to Jazz Nation-wide Data centre and MSC locations.
• Highlighting and identifying network optimization needs and discussing plans for implementation of network optimization solutions with planning and L-2 TXN team.
• Performing network audits and redundancy tests on regular basis to identify network Operational issues.
• Receiving, mounting and installation of Google, Facebook, Akamai Cache Server for capacity upgrades and providing on-site support for technical issues.
• Performing on-site MPBN Network Expansion.
• Must be willing to perform duties in schedules as per operations practice.
• Responsible for reporting, analysis, correlation and event management through Network Management & Monitoring System
• Comply with all the departmental Standard Operating Procedures (SOPs) during the execution of tasks and carrying out all job related duties

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

• Minimum 4-6 years’ experience with BSc. Electrical/Electronics/Computer Engineering or in any other relevant field.
• Presentations and incident reporting.
• Project management.
• Good communication.
• Solid understanding of IP-MPLS (Service Provider) & Enterprise networks with hands on experience on Cisco, Juniper and Huawei products.
• Extensive knowledge of New technologies i.e. Cloud networks, IPv6 & Automation.
• Excellent command over BGP (iBGP & eBGP), MPLS, SR, RSVP, LDP, OSPF, IS-IS, RIP and static routing protocols.
• Solid understanding of IXP network infrastructure with hands on experience.
• Good understanding of MPLS protocol and know-how of network topologies and their inter-working along with latest IP network protocols and technology knowledge.
• Excellent knowledge of network Security and hands on experience on Firewalls.
• Technical proficiency balanced with a desire and aptitude to plan, co-ordinate and project management.

Desirable Skills:

• Extensive understanding of MPLS protocol and it’s applications.
• Computer Proficiency, MS Office must include MS Visio & Power point.
• Communication and presentations skills to make solutions/ideas understandable for respective audience segments.
• Should not have any concerns working in shifts round the clock and if required on holidays (including public holidays) as an emergency resource.

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.