Description :

Grade: L2

Location: Lahore

Last date to apply: 27th March 2026

What is an Expert Databases?

The Expert Databases plays a critical role in ensuring the availability, integrity, and performance of databases that support core telecom services and business operations. Working across a diverse technology stack—including Oracle, MySQL, SQL Server, IBM DB2, MongoDB, Cassandra, and PostgreSQL—the IT-DBA is responsible for administering, managing, tuning, and securing data platforms in line with enterprise SLAs and compliance requirements.

The role involves close coordination with network, application, and infrastructure teams to support high-volume, real-time data environments. The Expert Databases leads optimization efforts, supports disaster recovery and capacity planning, and provides technical guidance for data-related components in business and IT projects, contributing to operational efficiency and digital transformation across the organization along with 24/7 database support.

The role reports directly to the Manager Database Services.

What does Expert Databases do?

End-to-end database related planning, installation, administration, maintenance and Operations, focused on new and existing technologies deployment, keeping databases availability 24*7 round the year, fault free and up to date.

·       Key responsibilities

• Architect, implement, and maintain database systems supporting telecom billing, payment gateways, real-time transaction processing, and data warehousing.
• Ensure 24x7 uptime and low-latency performance for databases handling financial transactions and telecom traffic.
• Perform query tuning, indexing, and partitioning for OLTP and OLAP workloads.
• Lead disaster recovery, HADR, replication, and automated failover strategies across data centers
• Collaborate with security teams for audit trails, data encryption, access control, and log management.
• Conduct proactive monitoring using available tools and perform RCA on incidents.
• Automate daily operations through shell scripting for tasks like log rotation, backup checks, and alerts
• Document runbooks, architecture, standard operating procedures, and training materials for operational continuity.
• Recommend and implement emerging database technologies.
• Ownership mindset with willingness to be on-call for production-critical issues

• Required Skills and Expertise
• Hands-on expertise with:
• MongoDB (replica sets, sharding, ops manager)
• MySQL/MariaDB (InnoDB Cluster, NDB Cluster,Galera, Percona, GTID replication)
• IBM DB2 LUW (HADR, snapshot monitoring, backup tuning)
• Oracle  (RAC, ASM, DataGuard, tuning)
• Microsoft SQL Server (AlwaysOn, Failover Cluster, SSIS/SSRS, DR Technologies)
• PostgreSQL (logical/streaming replication, partitioning, WAL tuning)
• Apache Cassandra (data modeling, scaling, node ops)

·       Soft skills required

• Proactive, having strong troubleshooting skill 
• The ability to build strong relationships with Internal/External Teams
• Strong interpersonal skills
• Strong communication skills

JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be Expert Databases?

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• Professional certifications such as:
• MongoDB Certified DBA
• MySQL DBA Certification
• Oracle Certified Professional (OCP)
• DB2 Advanced DBA Certification 
• PostgreSQL Associate/Professional
• Cassandra Administrator Certification
• MSSQL DBA Administrator

• Four to Six years of experience in database administration, information technology, database architecture, or a related field. Telco Experience will be preferred.
• At least 3 years hands-on experience with database technologies (MySQL, MongoDB and IBM DB2.
• At least 2 years hands-on experience with database technologies MS SQL, PostgreSQL, Oracle and Cassandra.
• Must have experience in handling large size databases.
• Must have experience in Linux, HP-UX, Solaris and Windows Server environments.

Benefits

Why join JazzWorld?

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.