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QoS Analyst
Technical Department, Islamabad
Job Description (total positions: 1, posted on: Sep 20, 2012)

The ideal candidate should

  • Hold a Bachelors in Engineering (Electrical, Telecommunication, Electronics, Computers),
  • 3-5 years of relevant working experience in Operations, Planning or Optimization roles.

Job Description

  • Design, develop and audit KPIs in PM systems and signaling tools
  • Keep the documentation of identified issues, their analysis and resolution details
  • Liaise with respective departments for timely problem resolution and improvement
  • Determine subscriber perceived end-to-end network quality of service through statistical performance analysis
  • Report, monitor, analyze voice and data KPIs from performance management tools and signaling systems
  • Identify network problems using major KPIs, signaling analysis and recommend changes for performance improvement
  • Conduct impact analysis before and after major network changes, activities, new promos launch and provide recommendations for possible preventions
  • Frequent audit of RF parameters, identifying the mismatched definitions and raising up with respective teams for correction

Essential Skills

  • Should be a valuable team player
  • Should be a committed individual
  • Should be an independent worker
  • Should have good interpersonal skills
  • Should have excellent Customer Focus
  • Should have excellent coordination skills
  • Should have excellent Project Management Skills

Desirable Skills

  • Should show proficiency in operating MS Office suite
  • Should possess good statistical analysis and technical reporting/presentation skills
  • Should possess strong knowledge and working experience in RF planning/optimization domains
  • Should exhibit sound knowledge of signaling protocols and RF counters, parameters description
  • Should have relevant working experience on Alcatel NPO, Huawei PRS or ZTE EMS will be highly desirable

Job Detail
Job TypeFull Time/Permanent
Gender Doesn't Matter
Minimum Education Bachelors
Degree TitleHold a Bachelors in Engineering (Electrical, Telecommunication, Electronics, Computers),
Career Level Experienced (Non-Manager)
Minimum Experience3 Years(3-5 years of relevant working experience in Operations, Planning or Optimization roles.)